Cendyn
Share spa activity with the hospitality CRM used by the hotel or the group.
Guest data
CRM Integrations
Spa activity is part of the wider guest relationship.
Pure Informatique connects Booker with the customer platforms used by hotels and hotel groups.
Platforms
Supported CRM Platforms
Salesforce
Feed spa information into the group customer platform.
CEDAR
Exchange guest and activity information with CEDAR.
ZOHO
Connect spa activity with ZOHO for hotels using it as their customer platform.
Guest profile
Spa Data in the Wider Guest Profile
Connecting Booker with the hotel CRM helps hospitality groups include spa activity in the wider guest relationship.
Depending on the platform and the project, this can cover guest identification, spa activity and visit information, enriching the customer profile and supporting segmentation or marketing workflows where applicable.
Luxury hospitality
Why CRM Integration Matters for Luxury Hospitality
The spa is an important moment of the guest journey.
Connecting Booker with the CRM brings more continuity between spa, hotel and marketing teams, so each guest is recognised consistently across the property.
Customer testimonial
« Booker’s API enabled us to connect the platform to our digital ecosystem and develop our own application. »
Sarah Burgevin
Communication & Marketing Manager, Spa Nescens / Michel Reybier Hospitality
Frequently asked questions
Which CRM platforms can be connected to Booker?
- Pure Informatique provides CRM integrations with Cendyn, Salesforce, CEDAR and ZOHO, depending on the platform used by the hotel or the group.