Shared standards
Common conventions for services, categories and reporting across properties.
Hotel groups
Booker for Luxury Hotel Groups
A consistent spa technology foundation across multiple properties, with the flexibility required by each hotel.
Booker provides the spa management platform while Pure Informatique provides the hospitality integrations and digital solutions required by sophisticated hotel groups.
Consistency
One Platform, Different Properties
Hotel groups want consistency, yet each property may have its own:
- PMS environment
- Financial mappings
- Spa configuration
- Guest journey
- Operational requirements
Customer testimonial
« We maintain consistency across our spas while giving each property the flexibility to meet its own operational needs. »
What we particularly appreciate about Booker is that its use goes well beyond simple booking.
At Nescens spas, we aim to maintain continuity in the guest experience before, during and after the visit. Booker, combined with the solutions developed with Pure Informatique, allows us to manage this journey from booking through to personalized questionnaires, guest communications and satisfaction follow-up.
Being able to use Booker across several properties is a real advantage for Spa Nescens. We maintain consistency across our spas while giving each property the flexibility to meet its own operational needs.
The Booker API has also allowed us to go further by connecting the platform to our digital ecosystem, notably by developing our own application. We can rely on an existing solution while keeping the freedom to build around it when we have a specific need.
Finally, Pure Informatique’s support is essential in this approach. We can share our specific needs with their teams and work together on the best way to integrate them into our environment.
Sarah Burgevin
Communication & Marketing Manager, Spa Nescens / Michel Reybier Hospitality
Connectivity
Hospitality Connectivity
Pure Informatique connects Booker with each property's hotel PMS, whether the hotels run the same PMS or different ones.
Flexibility
Multi-Property Flexibility
Property-specific configuration
Each spa keeps the settings its operation requires.
Different PMS environments
Booker connects with each hotel's own PMS through integrations by Pure Informatique.
Coordinated technology strategy
One partner for deployment and integration across the group.
Local operational requirements
Local taxes, languages and accounting rules are respected.
The Pure ecosystem
Extend the Guest Journey
Pure Informatique builds components that extend Booker in a hospitality environment.
Pure Online
Online booking experiences designed for luxury hospitality.
Pure Registration
Digital pre-treatment questionnaires and consent forms.
Pure Email
Automated, personalized guest communications.
Pure Itinerary
Multi-day guest itineraries in the guest's language.
PMS Integration
Connectivity between Booker and hotel PMS platforms.
Built for Luxury Hospitality
400+
spa and wellness locations
45+
countries
The Pure ecosystem supports spa and wellness operations from independent luxury properties to international hospitality groups.
Frequently asked questions
Is Booker suitable for hotel groups?
- Yes. Booker supports multi-location spa operations, and Pure Informatique provides the hospitality integrations and complementary technology hotel groups need.
Can different properties use different PMS systems?
- Yes. Each property can keep its own PMS, connected to Booker through integrations developed by Pure Informatique.
Can Pure connect Booker to different hotel PMS platforms?
- Yes. Pure Informatique connects Booker with platforms such as Oracle OPERA Cloud, Oracle OPERA On-Premise, Mews, Infor HMS, Stayntouch, Apaleo and Protel, among others.
Can each hotel have different financial mappings?
- Yes. Transaction codes, payment mapping and taxes are configured per property.
Can the digital guest journey be adapted by property?
- Yes. Online booking, registration, emails and itineraries can be configured for each property.