Calm hotel spa treatment room

Hospitality connectivity

Booker PMS Integrations for Hotels

Hotel spas need to operate as part of the wider hotel technology ecosystem.

Pure Informatique connects Booker with hotel Property Management Systems, enabling guest lookup, room charging, financial posting and hotel-specific operational workflows.

Architecture

Connecting Booker to the Hotel

Booker provides the spa management environment.

The hotel PMS manages the guest stay, the room account and the hotel financial environment.

Booker connects with the hotel PMS for guest, room and financial workflows. Pure Informatique develops, configures, deploys and supports Booker integrations with hotel PMS platforms.

  • Oracle OPERA Cloud
  • Mews
  • Infor HMS
  • Stayntouch
  • HotelKey
  • ...
Booker

PMS platforms

Supported Hotel PMS Environments

Additional hospitality platforms can be supported depending on the hotel environment and project requirements.

PMS integrations by Pure Informatique

What the Integration Can Manage

Guest & Room Lookup

Identify hotel guests and their room from the spa workflow.

Room Charge / Post-to-Room

Post eligible spa charges to the guest room account in the PMS.

Detailed Revenue Posting

Send spa revenue by category to the relevant PMS transaction codes.

Payment Mapping

Map Booker payment methods to the hotel's accounting structure.

Deposits & Gift Cards

Handle deposit and gift card flows according to hotel accounting rules.

Tax Mapping

Post tax amounts to the tax lines expected by the PMS.

Package Revenue Distribution

Distribute package revenue across the appropriate revenue categories.

Guest Synchronization

Share relevant guest information between Booker and the hotel environment.

Posting Error Monitoring

Give teams visibility into failed or rejected postings.

Refund & Void Workflows

Support corrections, refunds and voids in line with PMS requirements.

Multi-Hotel Environments

Connect one spa operation with more than one hotel environment where the project allows it.

Hospitality accounting

More Than an Interface

Luxury hotel spa integration is not simply about sending one total amount to a room.

Hotel environments may require detailed transaction codes, revenue categories, payment mapping, taxes, deposits and operational controls.

Pure Informatique designs its Booker integrations to accommodate these hospitality-specific requirements.

Use cases

Built for Complex Hospitality Operations

  • Luxury hotels
  • Resorts
  • Multi-property hotel groups
  • Hotels sharing a spa operation
  • Complex financial posting requirements
  • International hotel environments

Running several properties? Read about Booker for luxury hotel groups.

Frequently asked questions

What is a PMS integration for a hotel spa?

It is the connection between the spa management system and the hotel Property Management System, so that guest information, room charges and spa revenue can flow between the spa and the hotel.

Can Booker integrate with a hotel PMS?

Yes. Booker can integrate with hotel PMS platforms. Pure Informatique develops, configures and supports these integrations.

Which hotel PMS platforms can Pure connect with Booker?

Oracle OPERA Cloud, Oracle OPERA On-Premise, Hotsoft, Mews, Infor HMS, Stayntouch, HotelKey, Clock PMS+, Medialog, Taïs PMS, Apaleo, Protel, MisterBooking and Jazotel. Other platforms can be supported depending on the hotel environment and project requirements.

Can Booker post spa charges to a hotel room?

Yes, through integrations developed by Pure Informatique. A charge is considered posted once the PMS confirms it.

Can Booker integrate with OPERA Cloud?

Yes. Booker can integrate with Oracle OPERA Cloud through an integration provided by Pure Informatique.

Can Booker integrate with Stayntouch?

Yes. Pure Informatique developed an integration between Booker and Stayntouch PMS.

Can one Booker spa connect to multiple hotels?

Yes, where the project architecture allows it, one spa operation can be connected to more than one hotel PMS environment.

What happens if a PMS posting fails?

Failed or rejected postings are made visible so teams can identify the issue and follow up.