Spa treatment or product
The guest enjoys a treatment or purchases a product at the spa.
Mews
Booker + Mews Integration
Connect Booker spa operations with the Mews hospitality environment.
Pure Informatique connects Booker with Mews for hotel and resort spa operations, supporting hospitality-specific guest, room charging and financial workflows.
Architecture
Booker and Mews, Connected for Hotel Spas
Booker manages the spa operation.
Mews manages the hotel environment.
Pure Informatique connects Booker with Mews to create hospitality-specific workflows between the spa and hotel systems.
Mews
Booker
Guests
Guest & Hotel Stay Workflows
Pure Informatique can connect relevant hotel guest and stay information from Mews with the Booker spa workflow, according to the integration configuration.
What is available to spa teams depends on how each hotel configures its environment.
Room charging
Room Charging for Spa Services
Eligible spa transactions can be posted from Booker to the hotel guest account in Mews where configured.
A posting is only treated as successful once it has been confirmed by the PMS. Not every Booker transaction is posted to Mews: the rules are defined per property.
Booker
The spa team records the transaction and selects room charging where eligible.
Mews guest account
The charge is posted to the guest account and confirmed by the PMS.
Finance
Detailed Financial Integration
A hotel spa often requires more than sending a single total amount. Pure Informatique can configure the Booker / Mews integration to support hotel-specific financial workflows.
Depending on property configuration, these may include the following. Not every implementation uses every workflow.
- Spa treatment revenue
- Product revenue
- Package-related flows
- Payment mapping
- Deposits
- Gift cards
- Taxes
- Transaction-code mapping
- Refunds and voids
Operations
Designed for Hospitality Operations
Hotel spas operate inside a wider hotel ecosystem. Booker is the spa platform; Mews is the hotel environment. The integration between them can help connect:
- Spa operations
- Hotel guest accounts
- Room charging
- Hotel financial workflows
- Property-specific configuration
Properties
Built for Luxury Hotels and Resorts
The Booker / Mews integration is suited to:
- Luxury hotels
- Resorts
- Multi-property hospitality groups
- High-volume hotel spas
- Properties using Mews as their hotel platform
Running several properties? Read about Booker for luxury hotel groups.
Configuration
More Than a Simple Interface
A hotel spa integration is not only about sending a total amount to a room. Each property may have its own financial structure, revenue categories, payment methods, tax configuration and operational controls.
Pure Informatique configures Booker integrations according to these hospitality requirements.
Positioning
Booker + Mews + Pure Informatique
Booker
The spa management platform: scheduling, guests, point of sale and reporting.
Mews
The hotel environment: stays, guest accounts and hotel operations.
Pure Informatique
The hospitality technology specialist developing, configuring, deploying and supporting the integration.
Discover Booker for luxury hotels and resorts or all Booker PMS integrations.
Frequently asked questions
Does Booker integrate with Mews?
- Yes. Booker can be connected with Mews through an integration developed, configured and supported by Pure Informatique.
Can spa charges be posted to a Mews guest account?
- Eligible spa transactions can be posted from Booker to the hotel guest account in Mews where configured. A posting is only considered successful once confirmed by the PMS.
Is every Booker transaction posted to Mews automatically?
- No. Which transactions are posted, and how, depends on the integration configuration defined for each property.
Can the financial structure be adapted to the hotel?
- Yes. Pure Informatique can configure the integration to support hotel-specific financial workflows, such as revenue categories, payment mapping and transaction codes, depending on property configuration.
Who supports the Booker / Mews integration?
- Pure Informatique develops, configures, deploys and supports the integration between Booker and Mews.