Multi-Hotel Spa Environments
Pure can support environments where one spa operation serves more than one hotel, where the project architecture allows it.
Oracle OPERA Cloud
Booker + OPERA Cloud Integration
Connect spa operations with the hotel environment.
Pure Informatique connects Booker with Oracle OPERA Cloud to support hotel guest workflows, room charging and detailed financial posting for hotel and resort spas.
Architecture
Connecting Spa Operations with OPERA Cloud
Oracle OPERA Cloud is the hotel PMS. It manages reservations, the guest stay and the room account.
Booker is the spa management platform. It manages appointments, resources, guests and spa sales.
Booker connects with Oracle OPERA Cloud for hotel guest, room charging and financial workflows. Pure Informatique provides this integration for hotel and resort spa environments, working with the Oracle Hospitality Integration Platform (OHIP).
Oracle OPERA Cloud
Booker
Workflows
Guest & Room Lookup
Where configured, spa teams can retrieve relevant hotel guest and room information from OPERA Cloud as part of the spa workflow.
Post Spa Charges to the Guest Room
Eligible spa charges can be sent to the guest room account in OPERA Cloud.
A transaction is only considered posted once OPERA Cloud confirms it. The exact workflow depends on each hotel's configuration.
Detailed Financial Posting
Pure Informatique can map spa revenue categories and payment flows to OPERA Cloud transaction codes. Each hotel uses the categories relevant to its own accounting.
- Spa treatments
- Products
- Packages
- Memberships
- Deposits
- Gift cards
- Taxes
Built for Complex Hotel Accounting
Accounting requirements differ by property and by group. Pure Informatique configures mappings and workflows according to the hotel's accounting structure.
Operational Monitoring
Posting errors and rejected transactions are visible, so teams can identify integration issues quickly.
Luxury hospitality
Booker + OPERA Cloud for Luxury Hospitality
The integration is used in luxury hotels, resorts, hotel groups and high-volume hotel spas, where spa revenue must reach the hotel folio accurately.
Learn more about Booker for luxury hotels and resorts or Booker for hotel groups.
Frequently asked questions
Can Booker integrate with OPERA Cloud?
- Yes. Booker can integrate with Oracle OPERA Cloud. Pure Informatique provides the integration, supporting guest and room lookup, room charging and detailed financial posting.
Can spa charges be posted to an OPERA Cloud room?
- Yes, where configured. A charge is only considered posted once OPERA Cloud confirms the transaction.
Can different spa revenue types use different OPERA transaction codes?
- Yes. The integration developed by Pure Informatique can map spa revenue categories to the transaction codes defined by the hotel.
Can deposits and gift cards be handled?
- Yes. Deposit and gift card flows can be configured according to the hotel's accounting requirements.
Can the integration support multiple hotels?
- Yes, where the project architecture allows it, one spa operation can serve more than one hotel environment.
What happens if OPERA Cloud rejects a transaction?
- The rejected transaction is made visible so teams can identify the cause and follow up.